Office 365 and Email Services

The ISTC system administration team supports and provides Email as well as various Office 365 related services as follows:

Email: Using Microsoft Outlook.

Office Applications: Excel, OneNote, PowerPoint, Word, and Whiteboard.

One Drive Cloud Storage: 1 TB capacity per user accessible from anywhere.

In-house Data Center Administration

The ISTC team administers an in-house state-of-the-art data center at GJU to support many of the offered services to its staff and students. Some of the supported services include private email with large capacities for staff, shared storage locations for departments, virtualization of critical services, upgrade to the

High-Speed Intranet

A state of the art high speed Intranet is managed and maintained by the computer center to provide wired and wireless Internet service to the GJU family. Our network is comprised of two redundant core switches that are located in the data center and are interconnected via a 10 gigabit fiber optics backbone to the aggregate switches in all of the GJU buildings in the main campus.

Telephony Framework

We use the Asterisk framework to allow our staff to make telephone calls to one another in campus and to connect to the services of our telephony provider when making domestic calls. In addition, we use an independent PBX to route the international calls to the E1 line of our telephone service provider. Moreover, VoIP phones are also available to allow transmitting telephone calls over our

IP Cameras and Surveillance System

This system is used for university security as it allows us to: monitor the campus, track unacceptable visitors/students/staff behavior, reduce thefts, and eliminate crime. It is comprised of 160+ IP cameras that are distributed all over sensitive locations (e.g., main entrances, hallways, cafeterias, squares, parking lots) in the GJU campus. The captured footage from each camera is

Video Conferencing System

A state of the art HD video conferencing system that is installed in various places at the GJU can bring staff, students, and others at different remote locations together via simultaneous two-way video and audio sessions. Hence, people at different locations can interact verbally and visually together without loss of time and money to travel to a common location. For example, students in SABE

Time and Attendance System

This system is installed, configured, and administered by the computer center in order to capture when the administrative staff start and leave work. It enables the Human Resources (HR) department and all managers at GJU to automatically monitor labor, tardiness, sick days, vacation days, and holidays. Such information is very critical to improve productivity and to eliminate unnecessary

Access Control System

The computer center administers this system to electronically control access to various access points at GJU such as main entrances, offices, labs, classrooms, and elevators. Various access control readers that read a card number or a pin are installed at the desired access points. The card reader sends the scanned credentials via our Intranet to the corresponding controller for comparison

Screen Advertisement System

This system allows all GJU schools and departments, in coordination with the Product Marketing department, to communicate with the GJU family by broadcasting important announcements, messages, and news to the screens that are installed in various buildings at the GJU. The screen advertisement system management software is developed in-house, and is continually enhanced and maintained, by the

Maintenance Workshop

The computer center established a small maintenance workshop in order save money and time by repairing failing hardware and replacing faulty parts in house. Mainly our technical team tries to repair: desktops, laptops, printers, and data-shows. We also keep a set of regularly used spare parts (e.g., motherboards, RAMs, power supplies, data show lamps and cables) in the workshop to speedup the