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Year Faculty Publications
2012 Akroush, Mamoun.,"An Empirical Model of New Product Development Model: Phases, Antecedents and Consequences",International Journal of Business Innovation and Research,Vol. 6 No. 1,pp. 47-75,2012
2012 Akroush, Mamoun. and Abu-ElSamen, Amjad.,"An Empirical Investigation of the Mediating Role of Relationship Marketing Skills on the relationship between Customer Satisfaction and Customer Loyalty",International Journal of Internet Marketing and Advertising,Vol. 7 No. 1,pp. 1-30,2012
2012 Abu-ElSamen, Amjad., Akroush, Mamoun., Alsayed, Ameen. and Hasan, Hasan.,"An Empirical Model of Customer Service Quality and Customer Loyalty in An International Electronics Company",International Journal of Electronic Business,Vol. 10 No. 1,pp. 39-63,2012
2013 Akroush, Mamoun., Abu-ElSamen, Amjad., Samawi, Ghazi. and Odetallah, Abdelhadi.,"Internal Marketing and Internal Service Quality in Restaurants",Marketing Intelligence and Planning,Vol. 31 No. 4,pp. 304-336,2013
2014 Al-Mohammed, Samer., Akroush, Mamoun. and Odetallah, Abdelhadi.,"Marketing Culture and Business Performance: Re-Examination of Webster’s Marketing Culture Measurement Scale",Marketing Intelligence and Planning,Vol. 32 No. 7,pp. 794-822,2014
2015 Akroush, Mamoun., Al-Mohammed, Samer. and Odetallah, Abdelhadi.,"A Multidimensional Model of Marketing Culture and Performance: A Different Approach to the Use of Webster’s Marketing Culture Measurement Scale",International Journal of Contemporary Hospitality Management,Vol. 27 No. 7,pp. 1442-1478,2015
2016 Akroush. Mamoun., Jriasat, Luai., Kurdieh, Dina., Al-Faouri, Ruba. and Qatu, Laila.,"Tourism Service Quality and Destination Loyalty-The Mediating Role of Destination Image from International Tourists’ Perspectives",Tourism Review,Vol. 71 No. 1,pp. 18-41,2016
2018 Akroush. Mamoun. and Awwad, Abdulkareem.,"Enablers of NPD Financial Performance: The Roles of NPD Capabilities Improvement, NPD Knowledge Sharing and NPD Internal Learning",International Journal of Quality and Reliability Management,Vol. 35 No, 1,pp. 163-186,2018
2018 Abu-ElSamen, Amjad and Akroush, Mamoun.,"How Customer Orientation Enhances Salespeople’s Performance: A Case Study from an International Market, Benchmarking",An International Journal,Vol 25 No. 7,pp. 2460-2477,2018
2019 Abu-ElSamen, Amjad., Akroush, Mamoun., Asfour, Nermeen. and Jabali, Hana.,"Understanding Contextual Factors Affecting the Adoption of Energy-Efficient Household Products in Jordan",Sustainability Accounting, Management and Policy Journal,Vol. 10 No. 2,pp. 314-332,2019
2019 Awwad, Abdulkareem., Akroush, Mamoun., Zuriekat, Majdy., and Al Masoudi, Yassir. ,"The Impact of Social Capital, Managerial Human Capital and Managerial Knowledge Structure on Firm Performance",International Journal of Strategic Decision Sciences,Vol. 10 No. 3 (July-September),pp. 95-113,2019
2019 Akroush, Mamoun., Mahadin, Bushra. and Bata, Hani. ,"Linking Website Attributes of User-Generated Content to E-Behavioral Loyalty: An International Tourists Perspective",International Journal of Strategic Decision Sciences,Vol. 10 No. 4, October-December,,pp. 18-42,2019
2020 Akroush, Mamoun., Mahadin, Bushra., Abu-ElSamen, Amjad. and Shoter, Amer,"An Empirical Model of Mobile Shopping Attitudes and Intentions in an Emerging Market",International Journal of Web Based Communities,Vol. 16 No. 2,pp. 150-179,2020
2020 Mahadin, Bushra., Akroush, Mamoun. and Haddad, Ola.,"Factors Affecting Web-Based Customer Loyalty: Evidence from B2B Online Recruitment Users’ Perspectives",International Journal of Web Based Communities,Vol. 16 No. 4,pp. 343–377,2020
2020 Mahadin, Bushra., Akroush, Mamoun. and Haddad, Ola.,"Factors Affecting Web-Based Customer Loyalty: Evidence from B2B Online Recruitment Users’ Perspectives",International Journal of Web Based Communities,Vol. 16 No. 4,pp. 343–377,2020