1. How can I obtain maintenance when I require it?

By using maintenance request – ticket from maintenance webpage

Where can I find the maintenance department?

 Our department is located in the main campus

click to see the department location

What services does the maintenance department provide?

Electrical works, mechanical works for water, heating and cooling systems, carpentry, blacksmithing, painting, tiles, aluminum...etc.

How can I obtain maintenance when I require it?

By using the maintenance request ticket from the maintenance webpage

Who do I contact to follow up on maintenance requests?

1- The concerned head of the section
 
2- Assistant Director
 
3- The director of the department

What is the mechanism for reporting an emergency maintenance problem?

1. Contact the maintenance department's call center directly.

2. Contacting the concerned head of the division.
3. Contacting the Assistant Director
4. Contacting the director of the department

Can I request specific maintenance services?

Yes you can.

How long does it take for maintenance requests to be completed?

It depends on the nature of the work and how difficult it is.

Who do I contact with feedback or suggestions?
 
1- The concerned head of the section.
2- Assistant Director.
3- The director of the department.