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2013 |
Abu-ELSamen, A., Akroush, M., & Abu-Lail, A,"Mobile SERVQUAL: A comparative analysis of customers' and managers' perceptions",International Journal of Quality and Reliability Management, 30(4),Emerald Publishing Group,403–425,2013 [View] |
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2013 |
Mamoun N. Akroush, Amjad A. Abu‐ElSamen, Ghazi A. Samawi, Abdelhadi L. Odetallah,"Internal marketing and service quality in restaurants",Marketing Intelligence & Planning,Vol. 31 Iss: 4, pp.304 – 336,2013 |
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2013 |
Magableh, I and Others,"Characteristics of Successful Library Manager: Librarians' Perspective in Jordan (Accepted in DIRAST",Educational Sciences,2013 |
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2012 |
Akroush, M,"Organizational capabilities and new product performance: The role of new product competitive advantage",Competitiveness Review: An International Business Journal, 22(4),Emerald Publishing Group,343–365,2012 [View] |
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2012 |
Akroush, M,"An empirical model of marketing strategy and shareholder value A value-based marketing perspective",Competitiveness Review: An International Business Journal, 22(1),Emerald Publishing Group,48–89,2012 [View] |
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2012 |
Magableh, I , Khrabsheh,"R. Antecedents of local demand for Domestic tourism in Jordan. Accepted : International Journal of Culture",Tourism and Hospitality Research,2012 |
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2011 |
Magableh, I, Kharabsheh, R,"The Determinants and Impact of Training: the Case of SMEs in Jordan ",International Journal of Economics and Finance,Vol.5, No.5,2011 |
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2011 |
Akroush, B., Dahiyat, S., & Gharaibeh, M,"Customer relationship management implementation: An investigation of a scale's generalizability and its relationship with business performance in a developing country context",International Journal of Commerce and Management, 21(2),Emerald Publishing Group,158–191,2011 [View] |
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2011 |
Dahiyat, B., Akroush, M., & Abu-Lail, A,"An integrated model of perceived service quality and customer loyalty: an empirical examination of the mediation effects of customer satisfaction and customer trust",International Journal of Services and Operations Management, 9(4),Inderscience,453–490,2011 [View] |
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2011 |
Abu-ELSamen, M., & Akroush, M,"Towards an integrated model of customer service skills and customer loyalty The mediating role of customer satisfaction Customer service skills",International Journal of Commerce and Management, 21(4),Emerald Publishing Group,349–380,2011 [View] |
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2011 |
Samawi, G., Maghableh, I., Arabiyat, T.,"Do WTO and TRIPs Agreements Attract FDI. A case study of the Jordanian Pharmaceutical Sector",Middle Eastern Finance and Economics,Iss:15,pp.92-100,2011 |
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2011 |
Magableh, I, Kharabsheh, R," Employability of Graduates: Role of SMES and Alternative Curriculum. Accepted: European Journal of Economics",Finance and Administrative Sciences,issue 34,2011 |
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2010 |
Magableh, I,"The Determinants of Demand for Training Courses in the Jordanian Universities: The Case of the Hashemite University",Mawarid, NCHRD, ALO,No.1,2010 |
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2010 |
Magableh, I, Kharabsheh, R,"GDP and Government Budget: Applicability of Wagner's Law in Jordan ", International Research Journal of Finance and Economics,2010 |
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2010 |
Kharabsheh, R, Magableh, I,"Obstacles of Success of Technology Parks: The Case of Jordan",International Journal of Economics and Financ,2010 |
