Dr. Luay Jum’a
Associate Professor
OFFICE: B213
PHONE: +962 6 4294444 Ext. 4653

Educational Background

Supply Chain Management, Brunel University, London, U.K.
Marketing Management, University of Surrey, London, U.K.
Managerial Sciences in Marketing, Yarmouk University, Irbid, Jordan.
Research Interests
  • Supply chain management (SCM)
  • Logistics service quality (LSQ)
  • Supply chain sustainability
  • Green Logistics
  • Purchasing and supplier management 
Experience

Dr. Jum'a has an extensive experience in working as a consultant, lecturer and trainer.

Below is a list of courses which I have taught

Introduction to logistics, Introduction to Supply Chain, Purchasing & Procurement Management, Purchasing Strategies, Supply Chain Management, Intralogistics, Customer-Supplier Relationship Management, Warehousing Management. Principles of Marketing, Marketing Research, Principles of Management, e-Marketing, Consumer Behavior, Services Marketing, International Marketing, Marketing for Tourism & Computer Applications in Marketing.

Selected Publications

2025 Alkalha, Z., Jum'a, L., Zighan, S., & Abualqumboz, M,"A multi-faceted approach for leveraging AI and intellectual capital for enhanced supply chain decision-making",Journal of Intellectual Capital,2025 [View]
2025 Jum'a, L,"Digital voice of customer adoption, customer satisfaction and firm performance: the moderating role of customer trust in Jordan’s service sector",International Journal of Quality & Reliability Management,2025 [View]
2025 Baddar, Y., Yosef, F. A., & Jum’a, L,"Incorporating Supply Chain Strategies into Organizational Excellence: The Moderating Role of Supply Chain Dynamism in an Export Sector of an Emerging Economy",Administrative Sciences, 15(4),132,2025 [View]
2025 Jum'a, L., Tuffaha, M., & Zaid, A. A,"Growing Sustainable Performance Through Strategic Purchasing and Blockchain Technology: The Case of Manufacturing Sector",SAGE Open, 15(1),21582440251324011,2025 [View]
2025 Jum'a, L., & Al Mandil, K,"Supplier relationship management maturity: a scale development study",International Journal of Enterprise Network Management, 16(1),47-71,2025 [View]
2025 Al Sharif, M., Jaradat, M., Alshoubaki, A. Y., Abdelhay, A., Sandri, S., Alshyab, N., Jum'a, L., Abushaikha, I., & Hayajneh, A,"Enhancing Greenhouse Efficiency in Semi-Arid Climates: Humidity Control and Water Recovery Using Liquid Desiccant Systems",Preprints,2025 [View]
2025 Madzik, P., Falat, L., Jum’a, L., Vrábliková, M., & Zimon, D,"Human-centricity in Industry 5.0 - revealing of hidden research topics by unsupervised topic modeling using Latent Dirichlet Allocation",European Journal of Innovation Management, 28(1),113-138,2025 [View]
2025 Jum'a, L., Zighan, S., & Alkalha, Z,"Influence of supply chain digitalization on supply chain agility, resilience and performance: environmental dynamism as a moderator",Journal of Manufacturing Technology Management,2025 [View]
2024 Jum'a, L., Mansour, M., Zimon, D., & Madzík, P,"A two-model integrated technology adoption framework for using blockchain in supply chain management: attitude towards blockchain as a mediator",Journal of Science and Technology Policy Management,2024 [View]
2024 Jum'a, L., & Alkhodary, D,"Navigating the Industry 4.0 frontier: Unveiling perceived risk and cost moderators in technology adoption",E+ M Ekonomie a Management, 27(3),53-71,2024 [View]
2024 Jum'a, L., Ikram, M., & Jabbour, C. J. C,"Towards circular economy: A IoT enabled framework for circular supply chain integration",Computers & Industrial Engineering,192, 110194,2024 [View]
2024 Jum'a, L., & Bushnaq, M,"Investigating the role of flexibility as a moderator between supply chain integration and firm performance: the case of manufacturing sector",Journal of Advances in Management Research, 21(2),203-227,2024 [View]
2024 Jum'a, L., Abushaikha, I., Towers, N., & Al-Masa'fah, W,"Understanding retail supply chain during COVID-19: a systematic review",International Journal of Retail & Distribution Management, 52(1),19-43,2024 [View]
2024 Jum'a, L., Qamardin, S., & Ikram, M,"Developing resilience strategies amid supply chain risks in the automotive industry: A stakeholder theory perspective",Business Strategy and the Environment, 33(8),9197-9213,2024 [View]
2023 Yosef, F. A., Jum’a, L., & Alatoom, M. ,"Identifying and Categorizing Sustainable Supply Chain Practices Based on Triple Bottom Line Dimensions: Evaluation of Practice Implementation in the Cement Industry.",Sustainability, 15(9), 7323.,2023
2023 Jum'a, L,"The effect of entrepreneurial orientation on firm’s supply chain performance: The case of food sector in Jordan",STEPS in BUSINESS EXCELLENCE, 1(1),9-17,2023 [View]
2023 Jum’a, L., Alkalha, Z., Al Mandil, K. and Alaraj, M. ,""Exploring the influence of lean manufacturing and total quality management practices on environmental sustainability: the moderating role of quality culture"",International Journal of Lean Six Sigma, ,Vol. ahead-of-print No. ahead-of-print. ,2023
2023 Jum'a, L., Zimon, D. and Madzik, P. ,""Impact of big data technological and personal capabilities on sustainable performance on Jordanian manufacturing companies: the mediating role of innovation"",Journal of Enterprise Information Management,Vol. ahead-of-print No. ahead-of-print. ,2023
2023 Jum’a, L. ,"The role of blockchain-enabled supply chain applications in improving supply chain performance: the case of Jordanian manufacturing sector"",Management Research Review, Vol. ahead-of-print No. ahead-of-print.,2023
2023 Zaid, A. A., Qassas, N., Saleh, Y., Jum'a, L., Zahran, S., Kanan, M., Al-Sartawi, A., & Assaf, R,"Green information systems implementations, green supply chain management practices, and business sustainability in a developing countries context: An empirical study",Operational Research in Engineering Sciences: Theory and Applications, 6(2),2023
2023 Jum’a, L., & Basheer, M. E. ,"Analysis of Warehouse Value-Added Services Using Pareto as a Quality Tool: A Case Study of Third-Party Logistics Service Provider",Administrative Sciences, 13(2), 51.,2023
2023 Jum'a, L,"The impact of green supply chain management practices on sustainable development goals: The case of mining sector in Jordan",Environmental Development,48, 100934,2023 [View]
2023 Jum'a, L., & Mansour, M,"Cruising to Success: Unveiling the Financial Harmony of Container Shipping Firms through Total Quality Management and Service Excellence",Logistics, 7(4),76,2023 [View]
2023 Abushaikha, I., Alnsour, J., Jum'a, L., & Abubaker, A,"Understanding urban logistics clusters: a qualitative study",International Journal of Logistics Economics and Globalisation, 10(3),289-305,2023 [View]
2022 Jum'a, L,"The Effect of Supply Chain Collaboration Efforts on Environmental Performance in the Manufacturing Industry",In Proceedings of The 3rd World Conference on Management and Economics,2022,(pp. 39-49),2022 [View]
2022 Baghizadeh, K., Ebadi, N., Zimon, D., & Jum’a, L. ,"Using Four Metaheuristic Algorithms to Reduce Supplier Disruption Risk in a Mathematical Inventory Model for Supplying Spare Parts. ",Mathematics, 11(1), 42.,2022
2022 Jum’a, L., Ikram, M., Alkalha, Z., & Alaraj, M.,"Factors affecting managers’ intention to adopt green supply chain management practices: evidence from manufacturing firms in Jordan. ",Environmental Science and Pollution Research, 29(4), 5605-5621.,2022
2022 Ala’raj, M., Abbod, M. F., Majdalawieh, M., & Jum’a, L. ,"A deep learning model for behavioural credit scoring in banks",Neural Computing and Applications, 1-28.,2022
2022 Jum'a, L., Zimon, D., Ikram, M., & Madzík, P. ,"Towards a sustainability paradigm; the nexus between lean green practices, sustainability-oriented innovation and Triple Bottom Line. ",International Journal of Production Economics, 245, 108393.,2022
2022 Alkalha, Z., Al-Zu’bi, Z. B. M., & Jum’a, L. ,"Investigating the impact of servitization architecture and development on supply Chain design",In Supply Chain Forum: An International Journal (Vol. 23, No. 1, pp. 68-80). Taylor & Francis.,2022
2022 Jum’a, L., Ikram, M., Alkalha, Z., & Alaraj, M. ,"Do Companies Adopt Big Data as Determinants of Sustainability: Evidence from Manufacturing Companies in Jordan. ",Global Journal of Flexible Systems Management, 1-16.,2022
2022 Jum’a, L., & Kilani, S. ,"Adoption enablers of big data analytics in supply chain management practices: the moderating role of innovation culture. ",Uncertain Supply Chain Management, 10(3), 711-720.,2022
2021 Jum’a, L. ,"The Role of Strategic Sourcing in Facing Uncertainty of the Manufacturing Business Environment during COVID-19. ",International Journal of Innovation, Creativity and Change.15(2), 532-546.,2021
2021 Baghizadeh, K., Zimon, D., & Jum’a, L.,"Modeling and optimization sustainable forest supply chain considering discount in transportation system and supplier selection under uncertainty. ",Forests, 12(8), 964.,2021
2021 Jum’a, L., Zimon, D., & Ikram, M. ,"A relationship between supply chain practices, environmental sustainability and financial performance: evidence from manufacturing companies in Jordan",Sustainability, 13(4), 2152.,2021
2020 Jum'a, L. ,"The effect of value-added activities of key suppliers on the performance of manufacturing firms. ",Polish Journal of Management Studies, 22.,2020