A Helpdesk system has been successfully developed and launched by the software engineering team in the ISTC early this year. Initially, the Helpdesk Admin was launched on a limited scale and it was only used by the ISTC staff to manage IT services tickets. Upon its internal success and after a series of enhancements, the My Tickets service was activated for use by all GJU staff.

Based... Read more

The GJU ISTC team have successfully completed the migration and activation of the Microsoft Office 365 suite, which includes the following products:

Office Applications: Excel, Outlook, PowerPoint and Word (for up to 5 devices per user).

One Drive Cloud Storage: 1 TB capacity per user accessible from anywhere.

Microsoft Teams: A collaboration platform... Read more

Our software development team have successfully launched the vacations and leaves services in the MyGJU portal.

Accordingly, the administrative staff can perform the following: view the details of their vacations (yearly, official, administrative, sick, long sick, maternity, hajj, etc.) and leaves (official and private); review their yearly vacation balance (yearly, sick and... Read more